FAQs

Tickets can be bought online on the day, as well as at the turnstiles on arrival.

Yes, we offer group discounts for bookings of 10 or more. Just select the group package when you check-out. Please note these are only valid for certain fixtures.

Yes, students with valid ID receive a £5 discount. This only applies to tickets purchased at the gate on the day and is only available on Grandstand tickets. A valid Student ID Card is required.

To get the best price on tickets it’s always best to book in advance.

We offer a £5 discount for students and those aged 60+, however, these are on standard on the day admission tickets which can only be purchased on the day on the gate. Valid ID may be required so please bring relevant ID such as a student ID card or driving licence.

Yes. Our online tickets are available to buy on the day and during each fixture. You can also purchase a ticket at the gate however we only accept card payment.

All tickets will be sent to you via email. This also includes tickets for any restaurant and hospitality bookings. You will receive your ticket(s) 7 to 10 days before the fixture you are due to attend. If you haven’t received your tickets please check your junk folder before getting in touch with our team.

We no longer offer on the day collection unless at the request of the racecourse, for example, for carers tickets. All tickets can only be sent via email.

No, we scan e-tickets off your mobile device (both mobile phones and tablets). We do accept printed tickets if you prefer to print them off and bring them with you.

Refunds or transfers on tickets and any other online purchases are only available in the case of fixture abandonment or event cancellations. Please see our terms and conditions of entry for further details.

You can upgrade your ticket to another enclosure on the day, space permitting. Please call the Newcastle Racecourse office on 0191 236 2020.

Absolutely and if they are aged 17 and under they can attend for free when accompanied by an adult although some exclusions apply for Festival fixtures and Live After Racing events. Newcastle Racecourse is very welcoming to children and families and we also host a number of Family Fun Days throughout the year.

• Visit https://www.arenaracingcompany.co.uk/racing/horse-racing/our-racecourses/

• Select Newcastle Racecourse

• Browse through the racecourse's fixtures and choose the date you'd like to attend. 

For tickets: Select the ticket you'd like to buy and add this to your basket. At the checkout, enter your unique Gift Voucher code for full or part payment in the 'Add Gift Voucher Code' field. 

For restaurants and hospitality packages: Call the racecourse on 0191 236 2020 with your gift voucher number to hand. Your gift voucher can be used as full or part payment over the phone 

• Any balance left will be credited to your account to use at a future event 

• Your ticket(s) will be emailed to you  

Rewards4Racing is horseracing’s leading rewards programme, offering racegoers brilliant opportunities to enjoy racing experiences for less. With Rewards4Racing, you collect points when shopping online with over 4,000 retail partners and on sports bets with bet365, Betfair, Betfred or Coral. You can sign up via the Rewards4Racing website. If you don’t already have an account when you make a deposit you can collect an extra £20 worth of points - terms and conditions apply.

Rewards4Racing is not a payment option for hospitality via SeatUnique, please call the racecourse office on 0191 236 2020 for assistance with using your points towards a hospitality booking.

Customers who wish to redeem vouchers from third-parties must redeem these at least two weeks before the fixture they wish to attend.

Gates generally open 90 minutes before the first race. For feature and festival fixtures, gates may open earlier.

We always advise to check our What’s On fixture page for the date you’re attending to get the most up-to-date timings, as race times are subject to change.

As races can take place at different times and can also change at the last minute, we recommend checking your specific fixture for the time of the last race.

The racecourse itself, along with its bars and food outlets, closes shortly after the last race. For Live After Racing nights or themed race nights with music after racing, the live act performs for between an hour to 90 minutes after the last race and then the racecourse closes shortly after the performance.

Check the What’s On fixture page for the date you’re attending for the most up-to-date timings.

Most of our visitors opt for a smart casual outfit. There is no dress code in the Grandstand or when one Enclosure is operation, although we do recommend dressing for the elements if you’re attending one of our All-Weather fixtures! If you’ve booked a restaurant or hospitality package we ask that you dress smart casual and shirts must have a collar but a tie is not required. There is no dress code for children across either enclosures or in hospitality. Fancy dress is allowed in the Grandstand, providing it will not cause offence to other guests. Please click here to view our dress code.

To find out how to get to Newcastle Racecourse by car, air, train and bus visit our Get Here page. You can find our full address on our Contact Us page.

Yes, we welcome coach groups to Newcastle Racecourse. On arrival, coaches will be directed to our allocated coach parking.

Yes we have lots of free parking available on-site for our race day and event guests. Owners, trainers and jockeys have their own dedicated car park located opposite the main entrance. Disabled parking is located in close proximity to the racecourse entrance.

Both the East Gate and West Gate can be used for entry. On selected feature days, we do redirect hospitality guests, owners and trainers to the West Gate and all other racegoers to the East Gate.

Newcastle Racecourse offers lots of places to grab a drink and a bite to eat. On race days either our Fish and Chip Shop or our Coffee Shop will be open. On Feature Days this is supplemented with food vans and external bars. Different bars and food outlets will be available depending on how busy the fixture is likely to be.

Yes, picnics can be eaten in the designated picnic area, with the exception of alcohol and soft drinks. All alcohol and soft drinks must be purchased on-site from one of our bars or food outlets. Sealed bottled water is permitted to be brought in with a picnic. All picnic bags are subject to bag checks on arrival.

No, alcohol cannot be brought into the racecourse. We have a range of bars where you can purchase a variety of alcoholic and non-alcoholic drinks.

No, barbecues are not allowed at Newcastle Racecourse.

We do everything we can to ensure the comfort of all our visitors. This includes making our venue an easily accessible place and offering accessible needs parking next to the turnstiles and facilities to make guests comfortable wherever possible. Click here for more information.

Yes, personal assistants receive free admission to the racecourse when accompanying a paying guest with accessibility needs.

Please email info@newcastle-racecourse.co.uk at least 24 hours in advance with your name and details of the fixture you wish to attend to arrange these tickets, which are subject to availability.

Personal Assistant tickets can be claimed by bringing in proof of accessible needs on the day of racing. This includes Disability Living Allowance (DLA), Personal Independence Payment (PIP), Attendance Allowance (AA) or Armed Forces Independence Payment (AFIP). Personal Assistant tickets will be available to collect from the entrance on arrival. Please remember to bring supporting documentation.

For more information and to check terms and conditions please click here.

All wheelchair users have access to raised viewing to watch the racing, which is situated by the Parade Ring.

Betting at the horse racing is all part of the excitement. If you wish to join in, there are a number of places located across the racecourse where you can place a bet. These are either with the tote, which is similar to the lottery, or with the on-course bookmakers. Find out more about betting at the racecourse.

Yes, bookmakers accept cash and some will also accept debit cards.

No, there are no cash machines on-site. The tote and bookmakers accept cash payment and some may also accept debit card payments, but not credit cards. If you prefer to pay in cash at the tote or with bookmakers please ensure you bring this with you.

All our bars and food outlets are cashless and accept card and contactless payments only.

Unless you have booked a ticket with a reserved seat included, a restaurant package or hospitality option, we only have limited seating across the racecourse, with the majority of this located outside.

Chairs are not allowed to be brought into the racecourse during weekend fixtures, unless they are for medical reasons. For all other fixtures, depending on the crowd size, we may allow chairs into the racecourse but this is always at the discretion of the safety officer on the day.

Smoking and vaping is only permitted in the allocated smoking rings across the racecourse. Smoking and vaping is not permitted in the Grandstands.

Located just 15 minutes away by car or train from Newcastle city centre, there are lots of fantastic hotels and self-catering options in the city centre and nearby Gosforth. Visit our ‘Where to Stay’ page or the Visit North East England website for more information.

Newcastle Racecourse hosts Flat racing solely on our All-Weather track, however we do have a turf track for National Hunt (Jumps) racing.

For our turf track, the amount of rainfall impacts the ‘Going’ and how ‘hard’ or ‘soft’ the ground is. The health and safety of all participants and horses is always our top priority so if the racing surface is deemed to be unraceable or there are extreme weather conditions, a fixture will be abandoned. If this happens, customers will be notified and the information will be available immediately on our website so there is no need to contact us.

Full or partial refunds will be automatically provided according to our refund policy which are available on our terms and conditions of entry.

We do not permit dogs to enter the racecourse, with the exception of Guide Dogs of the Blind and other Assistance Dogs. Dogs are also not permitted to be left in cars at the racecourse.

We politely ask that you ensure no flash photography takes place near the horses.

We welcome you to take photographs for personal, non-commercial use only. During live music and entertainment, the artists' management retain all image rights. Any photographer that is felt to be impeding or contravening these rights without accreditation and prior written consent will be requested to leave the premises.

You cannot take images for commercial purposes without prior permission from the racecourse and provision of press accreditation.

Note

Professional filming and photography takes place here at the racecourse for various publications and broadcasting and race goers (including families) consent to being filmed, photographed and otherwise recorded by the Racecourse or any authorised third-party. By entering the racecourse, you accept our terms and conditions of entry, which authorised by the Racecourse the right to broadcast, publish, licence and use any photographs, film, recordings or images of you without payment or other compensation in any promotional literature produced by Arena Racing Company. Full copies of our Terms & Conditions are available here.